Support and Customer Care

Technical solutions 

Honest and reliable technical support is available from Fort Richard’s three dedicated, in-house microbiologists – whether you have a query regarding any of our products, test methods or systems, you will find our people attentive and service very responsive. The team is solutions-focused, sharing knowledge and providing advice to help you get the results you require.

Product support 

Assistance, advice and support for sourcing specific products or solutions can be sought from any one of our knowledgeable sales team.

Call or email us with your technical and product queries, we’re here to help.

Phone: +64 9 276 5569
Email: customerservice@fortrichard.com