Services

Customised service at Fort Richard 

Fort Richard Laboratories Ltd offers an extensive range of microbiology & food safety products and services. We supply almost everything a laboratory could need from various testing equipment and kits to customised culture media solutions. Everything we offer is developed with the input of experienced microbiologists, food safety consultants, and other industry experts.

Understanding the needs of the microbiology industry and building trusted partnerships with laboratory professionals means providing ‘customised’ services has become an important aspect of how Fort Richard operates. Responsive and insightful – our service ethic is strongly focused on achieving results for our customers – whatever the need.

Custom manufacturing and production 

Laboratories requiring custom products such as split-plate combinations, media recipes (produced under Non-Disclosure Agreements) and custom fills for bulk-bottled media are able to utilise the expertise of an in-house team of microbiologists and specialised manufacturing and production facilities. Fort Richard also manufactures private-label culture media.

Tailored logistics 

Fast, efficient and cost-effective delivery is important to our customers. Fort Richard’s over-weekend chilled freight service to the South Island is just one example of how we leverage a robust logistics infrastructure to ensure products are shipped at the most competitive price possible.

Technical and laboratory support 

Microbiology laboratories often need specific support services and have come to rely on the Fort Richard team for technical advice, product information and even assistance with laboratory services such as autoclaving when needed. We can also act as food safety consultants for manufacturers in need of outside assistance.

Providing a complete product and service experience is what makes Fort Richard the preferred supplier of many of our customers.

Call or email us about any of our services, we’re here to help.

Phone: +64 9 276 5569
Email: customerservice@fortrichard.com